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Privacy Policy

Effective date: June 3rd 2025

This Privacy Policy explains how BusinessCoach International B.V. (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or use the BusinessCoach.com website. This policy is intended to comply with international privacy standards, including the California Consumer Privacy Act (CCPA). This Privacy Policy forms part of our overall Terms of Use, available here.

1. Information We Collect

We collect the following personal data:

  • Name and contact details (name, email address, phone number)
  • Business name and role
  • Payment and transaction data
  • Responses to online scans and assessments
  • IP address and browser/device information
  • Website behavior via cookies and analytics tools

2. How We Use Your Data

We process your data to:

  • Deliver digital business scans and reports
  • Connect you with a licensed business coach
  • Improve our services and user experience
  • Analyze industries and business trends
  • Send service-related communications and updates
  • Comply with legal and accounting obligations
  • Send promotional content, with your consent

We do not use your data for automated decision-making that produces legal or similarly significant effects.

3. Sharing Your Data

We only share your personal data with:

  • Your assigned coach, for the purpose of service delivery
  • Trusted third-party processors such as:
    • Payment providers
    • ClickFunnels (CRM and marketing automation)
    • Google Analytics
    • Facebook and LinkedIn (for advertising purposes)

We do not sell your data to third parties. A list of our sub-processors is available upon request.

In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction, subject to the terms of this Privacy Policy.

4. Cookies and Tracking

We use cookies and similar technologies for:

  • Website functionality and user experience
  • Analytics (Google Analytics)
  • Marketing and retargeting (Facebook Pixel, LinkedIn Insight Tag)
  • Funnel and conversion tracking (ClickFunnels)

You can control cookie preferences via your browser settings.

5. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw your consent to data use for marketing

Requests can be submitted via legal@businesscoach.com. You may unsubscribe from marketing emails at any time using the link provided in each email.

6. Data Retention

We retain your personal data only as long as necessary. In general:

  • Data related to service delivery: up to 2 years
  • Financial and transaction data: 7 years (for legal compliance)
  • Marketing data: until you unsubscribe
  • Analytics and cookie data: up to 14 months

7. Data Security

We take appropriate technical and organizational measures to protect your data. However, we cannot guarantee absolute security in the event of unforeseen external breaches.

8. International Users

By using our website, you consent to the transfer of your data to the Netherlands, where our servers and systems are located.

9. California Consumer Rights (CCPA)

California residents have additional rights:

  • The right to know what data we collect and why
  • The right to access, delete, or correct data
  • The right to opt-out of data sale (note: we do not sell data)

You may contact us at legal@businesscoach.com to exercise these rights. We will verify your identity before processing your request.

10. Age restrictions and eligibility

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from anyone under that age. If you believe that a child has provided us with personal data, please contact us so we can delete the information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.

12. Contact Us

For privacy-related questions or requests, please contact:
BusinessCoach International B.V.
legal@businesscoach.com.